New-Unused, Refurbished And Used Equipment
The only items in this catalog that aren't brand-spanking-new are some of our best selling tape drives... and some parts... which are classified as New-Unused, Refurbished, Used or As Avail.
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NEW-UNUSED equipment was purchased new, then stored for a time, then sold to us without ever being used. Since we rarely get large quantities of new-unused equipment... ask. You may get lucky.
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REFURBISHED equipment is cleaned up & tested thoroughly. Any parts that aren't up to snuff are replaced. After that, we put them through a 24 hour torture test to make sure they work perfectly.
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USED equipment is cleaned and checked or tested to make sure it does its job.
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AS AVAIL means the equipment is really tough to stock as any of the above categories, so if you're interested, you should call us for a quote. Your rep will get back to you ASAP with the details, as well as today's price.
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MTCE is a maintenance update or service agreement, usually for current users of the current product.
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New-Unused, Refurbed and Used equipment is always coming and going. (We can't just wave a wand and poof it up!) So please don't get huffy if you have to wait a bit. Of course, we can confirm the ship-date... And 98% of the time, it's within 24 hours of your order.
Unless otherwise noted, warranties on New-Unused, Used and Refurbished equipment are Parts and Labor or Exchange. This means we will either repair the nonfunctioning part or exchange it, at our option.
You will be responsible for shipping charges to us. We will pay for return shipping, matching the way you originally shipped the product, up to 2nd day air. But we will use the carrier of our choice.
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